Payments
What Payment Options Can I Use?
We now accept the following forms of payment:
Credit Card
- VISA
- MasterCard
- American Express
- UnionPay
- PayPal and PayPal Express Checkout
Apple Pay - This means you can now purchase with one click and fingerprint id right from the product page. All you have to do is have Apple Pay set up on your phone.
Discount Codes
All discount codes can be applied in your My Cart page or at the Checkout before payment.
Enter your gift voucher or coupon code into the field next to “Have a gift voucher or coupon code?” and make sure you click the “apply code” button.
You will then be provided with your new order total.
Forget to apply the code?
It can be very difficult for us to apply the code after you have placed your order, so hopefully you didn't forget!
If you have, please email us at info@zanerobe.com with your order number and coupon code details and our team will try and figure out a solution for you
Promotions
All Public Promotions will be published on our Promotion Page.
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No special offers will be presented to individual customers unless otherwise notified by a member of ZANEROBE Customer Service.
Currency Information
All orders are processed in the customer's local currency.
Please keep in mind that all refunds will be issued back in the purchasing currency of your original order.
Transaction Fees & Charges
If you purchase in a currency that is not local to your country, your bank may charge you an International Transaction Fee.
This is not charged by ZANEROBE and cannot be refunded.
Currency Conversion/Exchange Rates
Please ensure you check the currency you are purchasing in
This will always be displayed at the checkout.
If you are purchasing in a currency that is not local to your country, your bank may automatically convert your purchase amount into the local currency of your country.
Please note that any refunds will be issued in the currency that you are charged at the checkout, and not in the currency you were charged in your bank account.
ZANEROBE is not liable to refund any differences in exchange rates
